FAQ
Frequently Asked Questions
FORMS OF PAYMENT
Visa, MasterCard and all cash currency applications.
PARKING
Parking is available.
Refund and Complaint Resolution Policy for Thairapy Beauty & Wellness
1. Refund Policy
At Thairapy Beauty & Wellness, we take pride in providing exceptional hair care services to our valued clients. We are dedicated to ensuring your satisfaction with every visit. Our refund policy is designed to address any concerns you may have regarding our services.
1.1 No Refunds
We do not offer refunds for completed hair services. However, if you are dissatisfied with your service, please inform us during your visit, and we will make every effort to address your concerns promptly.
1.2 Additional Services
If you experience issues with your hair service, please contact us within 60 Days of your appointment.
If you experience issues with your skin & nails service, please contact us within 24-48 hours of your appointment.
We will be happy to schedule a complimentary follow-up appointment to make any necessary adjustments or corrections. Our goal is to ensure you leave our salon feeling confident and delighted with your hair.